There
are actually numerous landscapes within which knowledge and collaboration
appears. We can talk about them in
several ways, starting with historical “problems” and their “solutions”:
¨
Too much information.
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People can’t get the information they need.
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People can’t find an “expert”
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Explosion of new media.
Tools for creating, organizing and publishing content most constantly
adapt to these new media types.
Solutions
have appeared for numerous of the knowledge “problems” workers have
encountered. Please realize that neither
the “problems” nor the solutions always fall into precise categories. These categories have emerged out of dialog
between vendors, customers and industry analysts. They are useful for discussing similarities
and differences among these various solutions and for determining the
suitability of a product in a specific setting.
We’re
focusing more on “knowledge collaboration”, which we’ll define for the purposes
of this paper.
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Document management |
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Project management and life-cycle
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Collaboration tools |
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Workflow management |
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Content management |
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Portals |
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Knowledge Mgmt |
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